为您提供 Fast & Reliable & SecureNetwork Support & Service
Rigorous design and complete service process will work with you to promote and protect enterprise digital transformation.
ijSun's Comprehensive Support & Service System
Together with partners, ijSun has launched a full range of design, testing, support, global logistics, and door-to-door services. We have close cooperation with door-to-door service partners in Chengdu, Beijing, Shanghai, Hangzhou, Shenzhen, Hong Kong, Frankfurt, Los Angeles, and San Jose.
Support & Service Categories
Support Hotline
Provide 7×24 hotline service for all users, contact ijSun through telephone, email, WeChat, etc., we will respond quickly and reply to users’ technical questions.
Remote Support
Provide users with 7×24 hours of remote debugging services, through telephone guidance, remote desktop and other methods to ensure that customers' technical problems can be quickly handled by experts.
Global Field Service
Per customer request, ijSUN's senior engineers provide door-to-door services for technical problems that cannot be solved remotely to ensure that users' problems can be solved on-site.
Network Design
According to customer requirements, combined with the experience of ijSun's network experts, the basic needs of customers are decomposed and refined. ijSun will optimize an existing architecture or design a new architecture per request.
Proof Of Concept
According to customer requirements, combined with the experience of ijSun's network experts, the basic needs of customers are decomposed and refined. ijSun will optimize an existing architecture or design a new architecture per request.
Hardware Leasing
ijSun provides hardware leasing services. Customers can start hardware testing and use with a small one-time payment. The hardware leasing model greatly facilitates the needs of users in the testing phase.